IT CAN BE SENT TO AN ADDRESS SELECTED BY YOU (HOME, WORK, ETC. -NEVER A PO BOX).

NO. THE DELIVERY COUNTRY MUST ALWAYS BE THE SAME COUNTRY IN WHICH THE PURCHASE WAS MADE.

DELIVERY TIMES DEPEND ON THE TYPE OF DELIVERY SELECTED. STORE DELIVERIES TAKE 3 TO 5 WORKING DAYS, STANDARD DELIVERIES, 2 TO 4 WORKING DAYS AND EXPRESS DELIVERIES, BETWEEN 1 AND 2 WORKING DAYS.

STANDARD DELIVERY – FREE.
WE OFFER FREE SHIPPING ANYWHERE IN THE US.
EXPRESS DELIVERY – 10.00 USD.

YES, IN "MY ACCOUNT" YOU CAN SEE THE STATUS OF YOUR ORDER. IF YOU ARE NOT REGISTERED, CLICK ON THE "ORDER INFORMATION" LINK IN THE CONFIRMATION EMAIL SENT TO YOU TO SEE THE STATUS OF YOUR ORDER.

WE WILL SEND YOU AN EMAIL CONFIRMING THAT YOUR ITEMS HAVE BEEN DISPATCHED (WHEN YOUR ORDER LEAVES THE WAREHOUSE), AND ANOTHER WITH THE TRACKING NUMBER (WITH A LINK TO THE COURIER'S WEB PAGE).

RETURNED ITEMS WILL REQUIRE A POSTAGE PAYMENT, WHICH YOU WILL BE REIMBURSED FOR UPON OUR RECIEPT OF THE RETURNED ITEM.

YOU CAN RETURN YOUR ITEM DIRECTLY TO US BY MAIL, PLEASE ADDRESS YOUR RETURNED ITEM TO:
BLACK MARKET NEW YORK
225 JACKSON STREET, SUITE No. 1
BROOKLYN, NY 11211

ITEMS MUST BE IN PERFECT CONDITION WITH THEIR CORRESPONDING INVOICE RECEIPT. WE RESERVE THE RIGHT TO NOT ISSUE A REFUND IF WE DEEM AN ITEM DAMAGED, OR IN A DIFFERENT CONDITION THAN WE SENT IT AS.

PLEASE NOTE THAT IT IS ALWAYS NECESSARY TO HAVE RECEIVED THE MERCHANDISE PRIOR TO REQUESTING A REFUND.

YOU WILL FIND IT ATTACHED TO THE NOTIFICATION E-MAILS YOU RECEIVE WHEN YOUR ORDER HAS BEEN SENT, OR, IF YOU'VE CREATED AN ACCOUNT WITH US, IN THE MY ACCOUNT SECTION OF OUR WEBSITE, IN THE DETAILS OF YOUR PURCHASE.

ALL RETURNS MUST BE MADE WITHIN 1 MONTH OF THE E-MAIL CONFIRMING SHIPMENT.

ONCE THE RETURN HAS BEEN APPROVED, YOU WILL RECEIVE YOUR REFUND VIA THE SAME MEANS USED TO MAKE YOUR PURCHASE.

ONCE THE RETURN HAS BEEN APPROVED (THE ITEMS HAVE TO BE IN PERFECT CONDITION AND INTERNAL LABELS MUST BE INTACT) YOU WILL RECEIVE A CONFIRMATION EMAIL INDICATING THAT THE REFUND WILL BE PAID INTO YOUR ACCOUNT WITHIN A FEW DAYS.

REMEMBER THAT PAYMENTS TO YOUR CREDIT CARD ALWAYS DEPEND ON YOUR BANK/BUILDING SOCIETY.

CONTACT OUR CUSTOMER SERVICE AT 1.347.560.0285, AND WE WILL SOLVE THE PROBLEM AS QUICKLY AS POSSIBLE.

BLACKMARKETNEWYORK.COM RESERVES THE RIGHT TO REJECT RETURNS SENT OR COMMUNICATED BEYOND THE RETURN PERIOD LIMIT, OR ITEMS WHICH ARE NOT IN THE SAME CONDITION IN WHICH THEY WERE RECEIVED